FAQ

Q1: Are you a manufacturer or trading company?

A1: We are a professional welder manufacturer.

Q2: Can you customize the products?

A2: Yes, we have a professional team to customize the products according to your requirements.

Q3: May I put my logo and company name on the products?

A3: Yes, OEM is welcome.

Q4: What's your capacity ?
A4: More than 100 per day . 

Q5: What's your MOQ ?
A5: MOQ is 1 . 

Q6: What's your delivery time ?
A6:The delivery time is according to the quantity. 

Q7: Can you send us the samples for free?
A7: No, You need to pay the samples and freight.

Q8: More question?
A8: Feel free to contact me, you will get immediately reply.

Our service

1. we have our own developing and designing team, which ensure our own technological and innoative products   for customers

2. For any customers who send us the  welding or cutting samples  we will make it and send processing video     to make sure oversea user understand well our machine perofrmance.

3. For every customer, we will choose the best machine spare parts,and all machine can be customized and have different options to meet different requirements from users.

4. we have stocked the common spare parts in the major cooperation point world widely, which can shorten the    supply time largely so if have any question, Just contad us any time at your convenience!

Pre-Sales Service:

• Inquiry and Consulting Support.

• Sample Testing Support,

• Demo Video Showing of Products

• Shipping Cost Consulting 

• Machine Sourcing Service 

After-Sales Service:

• Online guidence of machine installtion and commissioning 

• On the Sport Service of  machine installtion and service 

• Engineers available to service machinery overseas

• Machine Maintenance Service 

• Machine Inspection and assist of equipment acceptace Service 

• supervision of loading

• We can set up yearly service plans to ensure your equipment is maintanied to the highest working standard.